Tolip Family Park Hotel Cairo | Cairo ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Km 26 Cairo / Suez Road, North Of Family Park, Al Rehab City, 2Nd Entrance, Cairo, Egypt

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

Max:

2 persons

465 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Coffee machine

room details

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Standard Twin Room

Max:

2 persons

465 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Coffee machine

room details

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Presidential Suite

Max:

2 persons

765 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Cairo 15.2 mi

Airports

Cairo International (CAI) 11.6 mi

Train

El Giza Train Station 18.3 mi

Metro stations

El Shams Club 9.8 mi

Heliopolis Square 9.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

USD 2.06 per day

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Locker room
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Pool tables

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry

Dining

Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cribs
Children's menu

Spa & Leisure

Outdoor swimming pool
Garden area
Leisure/ TV room
Spa & wellness center
Steam room
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Km 26 Cairo / Suez Road, North Of Family Park, Al Rehab City, 2Nd Entrance, Cairo, Egypt

Map view

Km 26 Cairo / Suez Road, North Of Family Park, Al Rehab City, 2Nd Entrance, Cairo, Egypt

City landmarks

Square

Gate 9, Al Rehab City

1.8 mi

Mall

City Square Mall

2.0 mi

Nearby

Parks

Family Park

2000 ft

Reviews and Ratings

Reviews from guests about their experience.

64%

loved their spa retreat and can’t wait to return.

6.4/10

Nice

Rooms

5.6

Location

6.0

Service

6.0

Dining

5.0

3/5 based on 18 reviews

#80 of 145 hotels in Cairo based on Tripadvisor

Vincent

United States of America, January 2025

6.4/10

My stay at Tolip Family Park Hotel offered friendly service and a comfortable atmosphere, though some aspects left room for improvement. The value for a 5-star hotel is appealing, yet certain facilities and food options did not quite meet expectations. While the location is somewhat isolated, it did provide a quiet retreat. Overall, I left somewhat satisfied but wishing for enhancements in various areas.

Rooms

5.0

I stayed in a Junior Suite with Garden View, which had a good size, but the furniture and amenities felt outdated. I noticed issues like weak Wi-Fi and a problematic bathroom door that was stuck upon my arrival. Overall cleanliness seemed to be lacking in some areas as well.

Service

7.0

The staff were genuinely warm and helpful throughout my stay. Although they attended to my requests promptly, I did notice some inconsistency during meals where service quality dropped.

Location

6.0

The hotel is conveniently located near the Fifth Settlement and major sites, but being somewhat isolated, it’s not easy to access nearby dining options or attractions without a car.

Dining

5.0

While the breakfast offered a few tasty options, the variety was limited, and the overall food quality left a lot to be desired. I found the delivery services nearby also lacking.

Facilities

5.0

Facilities like the gym opened later than expected, and I encountered issues with maintaining room comfort, such as poor air conditioning. Improvements in maintenance and service quality are definitely needed.

Clarence

United States of America, January 2025

6.6/10

My stay at Tolip Family Park Hotel was quite disappointing. The location was not ideal, and the service left much to be desired. However, I did appreciate the spaciousness of my room, even though it had cleanliness issues.

Rooms

5.0

My room was spacious but not properly cleaned; the carpet was stained and the overall cleanliness was below standard.

Service

5.0

Customer service was poor overall; I encountered an unhelpful receptionist who didn't resolve my check-in issue, leading to a frustrating start.

Location

5.0

The hotel is situated far from city attractions, which was inconvenient for me.

Dining

5.0

The dining options were limited and the quality of the food was subpar; breakfast didn't offer much variety.

Facilities

5.0

Facilities were lacking, with no coffee in the room and a noticeable absence of basic amenities like an iron board.

Owen

United States of America, January 2025

6.6/10

My stay at Tolip Family Park Hotel had its ups and downs. On one hand, I enjoyed the spaciousness of my room and the friendly staff who made my experience more pleasant. On the other hand, I faced several issues like the weak Wi-Fi, limited meal options, and a frustrating check-in process that left me feeling disappointed overall.

Rooms

5.0

The room I stayed in was spacious and clean, but the outdated furniture and limited outlets were a letdown. Also, the bathroom looked like it needed maintenance.

Service

6.0

The staff were quite friendly, especially at the check-in counter and during my interactions. However, they seemed overwhelmed and didn't handle issues effectively, like my air conditioning problem.

Location

6.0

The hotel's location was decent, as it was close to the Family Park and airport. However, being away from other attractions made it less convenient.

Dining

5.0

The food options were quite limited, and the quality didn't meet my expectations. Breakfast was particularly disappointing, with no variety.

Facilities

5.0

The facilities offered standard services, but the maintenance seemed lacking and there were no gym towels available. The pool's opening hours were also limited.

Byron

United States of America, December 2024

6.2/10

During my stay at Tolip Family Park Hotel, I experienced some highs and lows. The staff were genuinely friendly and ready to assist, making for a warm atmosphere. However, the room had cleanliness issues, particularly with carpets showing signs of wear, and I was disappointed with the dining options. Overall, the hotel has potential, but improvements in maintenance and service quality are definitely needed.

Rooms

5.0

The room I stayed in was spacious, but the carpets and furniture showed significant signs of wear and were not very clean. The air conditioning was also an issue, as it felt controlled poorly, leaving the room uncomfortably warm at times.

Service

7.0

Staff were exceptionally welcoming and eager to help, especially Nada Mahmoud, who provided great assistance during my early checkout process. However, the restaurant service left much to be desired, as the staff seemed reluctant to provide service or follow up.

Location

7.0

The hotel's location is decent, situated close to bustling areas like New Cairo and ElRehab City. It's generally quiet and relaxing, making it easy to explore nearby attractions.

Dining

5.0

Unfortunately, the dining experience was subpar. The breakfast lacked variety and taste, and the tea and coffee selection was quite limited, which was disappointing for a hotel of this caliber.

Facilities

6.0

The facilities were okay, but the hotel clearly needs some maintenance and deep cleaning. The gym and pool have limited hours, which could be improved to better accommodate guests.

Ken

United States of America, December 2024

6.6/10

During my stay at Tolip Family Park Hotel, I appreciated the clean and spacious rooms and the friendly service, especially from staff like Mrs. Sanaa. However, I encountered significant issues with pricing disputes at check-in, lack of dining options, and poor food quality, which detracted from the overall experience. While it had potential, the hospitality felt lacking compared to expectations for a 5-star hotel.

Rooms

8.0

The rooms were clean, spacious, and comfortable, providing a relaxing oasis after a long day.

Service

5.0

The staff were friendly and polite, but I faced significant challenges with the reception regarding check-in pricing that left me frustrated.

Location

6.0

The hotel's location is a bit isolated but reasonably close to New Cairo and the Suez road, making it accessible.

Dining

5.0

Food quality was disappointing, and the options were quite limited, making dining an unsatisfactory experience.